Service — Maintenance
Maintenance and enhancements for your web application
An application in production wears like any machine: its components age, new vulnerabilities are published every week and your needs change. Maintenance keeps the whole thing healthy, up to date and ready to evolve.
Care for applications already in service
It is aimed at companies whose application was delivered by Vertigo Dev, but also at those who have lost touch with their original provider. In the latter case, the takeover starts with a discovery period: reading the code, listing the components, restoring the deployment pipeline and writing the documentation that was missing.
The four parts of maintenance
Security updates
Dependencies, language and operating system are tracked; published patches are applied, tested and deployed according to their urgency.
Fixes
Each reported bug is reproduced, fixed, covered by an automated test so it does not come back, then released.
Functional enhancements
New screens, new rules, a connection to another piece of software: requests are estimated and scheduled with you.
Monitoring
Availability, errors, disk space and backup success are checked continuously, with an alert whenever something drifts.
Automated watch, reviewed by a human
AI-assisted tools continuously compare the list of your components with published vulnerability databases and prepare the updates. They also flag unusual behaviour in the technical logs. Before any deployment, I check the real impact of the patch on your application and run the full test suite: speed is never gained at the expense of stability.
A predictable working rhythm
A monthly review sums up the updates applied, the incidents handled and the enhancements delivered. Urgent requests are handled first, the others grouped into batches to limit interruptions. Every change goes through the same integration pipeline, which leaves a trace of each change and allows a one-command rollback.
Going beyond routine upkeep
Before entrusting an application whose history is poorly known, a web security audit provides an objective starting point. And when the requested changes go beyond what the existing tool can handle, developing a new custom web application takes over.
Hand over the upkeep of your application
Tell me the technology, the hosting and the history of your application, as well as your expectations on response times: I will suggest a suitable support plan.